Anyone who is a member of a group account can invite new members to join. However, removing group members is not currently supported in the web or mobile apps.
If one or more members of your group have left your organization or team, the BioDigital Support team will gladly remove them from your group upon request. (Most groups are limited to 1-2 requests per year, but you can confirm with your BioDigital account manager.)
To submit a request, please take the following steps:
- Click here to open a support ticket.
- Select Add or remove group members under Ticket Category.
- Under What can we help you with? please confirm that you would like the attached list of users removed from your group, along with any other information you think would be helpful for our support agents.
- Attach a list of email addresses associated with the users you would like removed from your group account.