Premium subscriptions are prepaid and non-refundable, and we do not provide refunds or credits for any full or partial months or years.
You can cancel your premium subscription at any time; learn how to cancel your subscription here. However, if you cancel after the first day of the subscription term, you will not be eligible for a refund for the current term.
If you've been charged in error, you can take the following steps to request a refund.
- If you purchased your subscription on the web app, submit a request along with details of the error.
- If you purchased your subscription on the Android app, submit a request along with details of the error.
- If you purchased your subscription on the iOS app, you'll need to request a refund directly from the App Store. This article has a helpful step-by-step guide for requesting a refund from your device, iTunes, or the web.
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