Minimum system requirements

The minimum system requirements for the BioDigital Human platform vary by product. The products covered in this article are: aa

  • BioDigital Human web app: A web-based publishing platform where you can access a library of 3D interactive anatomy and health condition models, customize them in Human Studio, and publish them to your site in the form of the Human Viewer.
  • BioDigital Human mobile apps (iOS & Android): Downloadable mobile apps that give you access to our entire library of interactive 3D models, My Library, and interactive exploration tools on your iPhone, iPad, or Android device.
  • Human Viewer: A published application that enables 3D interactive models from the BioDigital Human to be embedded into a website or application. The Human Viewer can be embedded into web-based environments via an iframe or into native iOS and Android apps via our mobile SDKs (contact us for details). The Human Viewer is fully responsive to desktop and mobile screen sizes as well as touch interfaces.

Browser

Although the web app and Human Viewer are supported on all of the browsers listed below, we recommend updating to the latest version of your preferred browser. Earlier versions may work, but they are not guaranteed to offer an optimal experience for you or your users.

Browser

Web App Human Viewer

Chrome*

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Firefox*

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Safari*

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Edge

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Internet Explorer

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*Recommended by BioDigital

 

Internet connection

Product

Internet Required?

Recommended Bandwidth

Web App

Always requires an Internet connection.

There is no minimum Internet bandwidth requirement for any of our products, but we recommend a speed of 10 Mbps or greater whenever an Internet connection is required to minimize load times.

Mobile Apps

Require an Internet connection the first time a 3D model is loaded.

Following this initial load, the model is stored locally on the device and can be loaded offline.

Human Viewer –integrated into websites or web-based applications

Always requires an Internet connection.

Human Viewer –integrated into mobile apps via BioDigital Human Mobile SDKs 

Contact us for details about Mobile SDKs.

Requires an Internet connection the first time a 3D model is loaded.

Following this initial load, the model is stored locally on the device and can be loaded offline.

 

Operating system & hardware

The BioDigital Human web app, BioDigital Human mobile apps, and Human Studio run best on modern devices and up-to-date operating systems; the newer the hardware and the more recent the operating system, the better the experience will be. These products may work on devices with specifications lower than what’s listed below, but they are not guaranteed to offer an optimal experience for you or your users.

Platform

Operating System Hardware

Windows (PC)

Windows 10 or later

  • 8 GB RAM
  • (Recommended) 2 GB+ video memory

Mac

OSX 10.10.5 (Yosemite) or later

  • 8 GB RAM
  • (Recommended) 2 GB+ video memory

Chromebooks

Performance varies across ChromeOS versions (see Known loading issue on Chromebooks with a PowerVR GPU)

iOS

iOS 9.0 or later

  • iPhone 6 or later
  • iPad Air series, iPad Mini Retina 2 or later, or iPad 4

Android

  • Performance varies across Android OS versions
  • (Recommended) 5.0 Lollipop or later with Chrome and WebGL

Performance varies across Android device manufacturers

 

WebGL

The BioDigital Human platform uses only HTML standards, specifically WebGL, which powers our real-time 3D interactive graphics. You can verify whether your browser supports WebGL at get.webgl.org. Read more in How to turn on WebGL in my browser.

 

Learn more

Need help figuring out which type of device or operating system you are using? See our step-by-step instructions for desktop and laptop computers, iOS devices, and Android devices.

Also check out Best Practices: Optimizing your BioDigital Human loading experience for more tips.