Our product team regularly reviews feedback from our users when prioritizing product enhancements and new features for the BioDigital Human.
If you would like to suggest a product enhancement or new feature and you currently subscribe to a paid plan*, take the following steps to submit a request to our Customer Experience team:
- Follow the instructions in How do I contact Customer Support? to start a new request.
- Select Product suggestions from the list.
- Select Suggest a new product feature as your Ticket Category.
- Under What can we help you with?, enter your suggestion.
- (Optional) Upload a reference image if desired.
- Click Submit.
In addition, all users can submit product feedback directly to our team from our web and mobile apps. On the web, click the speech bubble icon in the upper-right corner of the page. On mobile, this option is called Give Feedback and can be found in the drop-down menu in the upper-right corner of the screen.
*Direct support from our Customer Experience team is only available with a paid Individual, School, or Business plan. Learn more about our plans in What subscriptions do you offer?