If you’re having trouble logging in to the BioDigital Human, one of the following steps will usually fix the problem:
- Make sure you're entering the correct email and password. If you're not sure you're entering the correct password, you can try resetting your password.
- Restart your browser or app.
- Reboot your device.
If none of these steps solves the problem, contact us with the following information and we'll help you troubleshoot:
- What device you're using (type and generation)
- Which operating system you’re running (name and version).
- Which browser you’re using, if applicable (name and version).
- Screenshots of the error, if applicable.